Privacy Policy

Last Updated: 8/10/2026

1. Introduction

Welcome to SitesThatBook ("we," "our," or "us"). We build websites and booking systems for local service businesses. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (sitesthatbook.com) and our services.

2. The Data We Collect

We only collect the information we need to provide our services. This includes:

Contact Information: Name, email address, phone number, business name, and service address/area submitted through our website forms.
Payment Information: Processed securely through Stripe at checkout. We do not store raw credit card numbers.
Onboarding Data: Business services, pricing, photos, and other content you submit in our surveys to help us build your website.
Communications Data: Emails and SMS text messages exchanged with us, including message content, timestamps, and delivery status.
Website Usage Data: Standard analytics such as pages visited, general location (city/region), device/browser type, and referral source collected via cookies.
CRM Data (Processor Role): If you use our optional customer relationship management (CRM) add-on, we process personal data your clients submit (names, phone numbers, emails, appointment details) strictly on your behalf.

3. How We Use Your Data

We use your information to operate our business and deliver your services. Specifically, we use it for:

Delivering the website and services you purchased.
Processing your setup and monthly payments.
Providing customer support and maintenance.
Sending order and appointment updates.
Sending marketing communications (only with your consent).

4. Third Parties We Share Data With

We do not sell your personal data to third parties, and we do not share your data with third parties for their own independent marketing purposes. We only share data with trusted partners who help us run our service:

Stripe: For secure payment processing.
CRM Platform: Our customer relationship management platform used to manage emails, SMS communications, and workflows.
Analytics Providers: Standard website analytics tools to understand how our site is used.

5. Text Messaging (SMS) Policy

By providing your phone number through our website, checkout, onboarding survey, or booking calendar, you consent to receive SMS messages from Sites That Book LLC related to your order, onboarding, and appointments (such as payment confirmations, survey reminders, and reveal call reminders). If you separately opt in, you may also receive promotional offers and updates.

Message frequency may vary. Up to 4 msgs/month.
Message & data rates may apply.
Consent to receive SMS messages is not a condition of purchase.
You can opt out at any time by replying STOP to any message.
You can get help by replying HELP.
You must be 18 years of age or older to opt in to receive SMS messages.
Mobile carriers are not liable for delayed or undelivered messages.
Your phone number will not be sold or shared with third parties for their own marketing purposes.
This policy applies to our direct communications with you, as well as to the optional CRM tool you use to message your own end clients (where we act as a processor of that data on your behalf).

6. Data Retention

We keep your personal data for as long as your account is active, plus a reasonable period afterward for legal, tax, and accounting purposes. Once we no longer need your data, we will securely delete or anonymize it.

7. Cookies and Tracking Technology

We use cookies and similar tracking technologies to track activity on our website and hold certain information. This helps us analyze traffic and improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Your Privacy Rights

You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please email us at info@sitesthatbook.com. We will respond to your request within a reasonable timeframe.

9. Children's Privacy

Our service is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

10. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, loss, or misuse. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. California Residents (CCPA) Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt-out of the sale of your personal information (though, as stated, we do not sell your data).

12. International Users

Our services are intended for businesses based in the United States. If you access our website from outside the US, please be aware that your information will be transferred to, stored, and processed in the United States.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@sitesthatbook.com